Freephone: 0800 088 866

Policies

TARRIFS

range from $120 to $205/night for 1 or 2 persons. Seasonal, corporate and long term rates available. Special conditions apply during holiday periods. Charges applicable for each extra adult/child/infant.

CANCELLATIONS

made up to 7 days before the booked date incur no charges. Thereafter, the deposit may be retained. Cancellations with less than 48 hours notice may result in the total amount for the booked accommodation being charged.

PLEASE NOTE

office hours Mon – Fri 7am to 9pm, Sat – Sun 7:30am to 8pm. Check-in is available from 2pm. Check-out time is 10am on the day of departure. Early check-in and/or late check-out is by arrangement only and may incur a fee.

PAYMENT

for all accommodation must be made in full on the day of arrival, incidentals can be paid for on departure. Overdue/recovery charges may be made if your account is not paid on time.

When making a booking or checking in credit card details are required. If you do not have a credit card, full payment of your accommodation is required in advance (plus a bond at check in). Your booking is not confirmed/available until we receive all of these details.

VISITORS

are permitted at the managements discretion and should depart by 10pm. The registered guest is responsible for the behaviour of all persons/visitors whilst on the property. All deliberate or reckless acts that result in damage to our property and any costs associated with inappropriate behaviour resulting in loss of income to the motel will be charged to the registered guest. Unauthorised use of our facilities is unacceptable. Any charges for visitors, if not paid will be the registered guests responsibility.

PETS

are not permitted on the property, with the exception of seeing eye dogs.

SMOKING

As this is a smoke free complex. Please smoke outside away from open windows, doors and other guests especially children. In the event of someone having smoked in the room we will engage a specialist cleaning company. We reserve the right to charge such costs and any resulting loss of income, to the registered guest. There are ashtrays located around the premises for your convenience.

ANY DELIBERATE OR RECKLESS ACTS

that result in damage to our property, and any costs associated with inappropriate behaviour resulting in loss of income to the motel will be charged to the registered guest.

CONDUCT

Complete quietness between the hours of 10pm and 7am. Please be thoughtful of your fellow guests at all times. The management reserves the right to cancel the tenancy at any time of any person or group, who in the opinion of management behaves in an objectionable manner and contravenes Saxton Lodge rules, and there will be no refund of fees paid.

GROUP BOOKING TERMS AND CONDITIONS

Please contact us directly for a copy of our group/team booking terms and conditions.

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